Ciate Paint Pots, R.I.P.

I was very happy, when our huge package with Ciate Paint Pots arrived. But the package looked weird…

Look, what was inside…

Glass shards “glued” on other nail polish bottles.Nail polish bottle “glued” with dry polish in the box. And no bubble wraps in the box. :shock:

I was afraid I would cut myself when pulling the polish out of the box.

R.I.P. our Ciate Paint Pots.

The seller handled the complaint correctly. It’s still in the process. When it’s 100% done I’ll tell you the whole story.

I was just wondering why is it so hard to wrap each nail polish bottle in bubble wraps? Or at least to bind them tightly together and then wrap them all in bubble wraps. I mean, I really don’t get it. Everybody knows, how the mail is and everything. I mean, would you send a glass vase in a box without proper protection? Fortunatelly, as I said before, the seller took the responsibility, which is fortunate and I appreciate it!

Nestrpno sem pričakovala precej velik paket Ciate lakov, ki smo jih punce skupaj naročile. Končno je poštar prinesel paket. Veselje se je kmalu sprevrglo v zaskrbljenost. Paket namreč ni izgledal najlepše…

Ampak poglejte, kakšno je bilo šele stanje znotraj kartona…

Drobec stekla zlepljen na stekleničko…

Steklenička popolnoma zlepljena s kartonom… In če ste pozorni, lahko opazite, da v škatli ni niti sledu o “mehurčkasti” zaščiti.

Ko sem jo trgala iz škatle, sem se bala, da se bom porezala.

R.I.P., naši Ciate Paint Pots.

Prodajalec je pritožbo ustrezno sprejel. Ko bo zadeva dokončno zaključena, bom napisala celotno zgodbo.

Sprašujem se, zakaj je tako težko vsako stekleničko oviti v ustrezno zaščito? Ali vsaj več stekleničk tesno oviti v ustrezno zaščito. V mojem primeru so stekleničke trkale druga ob drugo. Mislim, ali bi tudi stekleno vazo poslali kar brez ustrezne zaščite v kartonasti škatli? Vsi vemo, kako je pošta in transport. Ampak kot sem že napisala, prodajalec je prevzel celotno odgovornost. In to cenim! Lakci se mi pa še zmeraj smilijo…